The Goddard School located in Collierville, TN is looking for an Office and Enrollment Coordinator with a passion for serving children and families! The Office and Enrollment Coordinator will oversee the daily administrative operations of the school, including staff scheduling, ensuring the highest standards of education, customer service, and care. This role also manages the student enrollment process and is the first contact for prospective new families. This role involves supporting the Leadership Team in managing staff, maintaining compliance with licensing requirements, and fostering positive relationships with families and the community.
Nurture your growth. Empower your success. Join our welcoming community, where you can grow and make a real difference in children’s lives every day. If you’re passionate about education and children, and ready to advance your career, we’d love to hear from you!
Office and Enrollment Coordinator Key Responsibilities:
- Administrative Operations: Oversee the day-to-day operations of the School, answer telephone calls, maintain accurate record-keeping, purchase equipment and supplies, and prepare various reports.
- Personnel Management: Manage daily staff schedules for 35+ employees, manage timekeeping, approve PTO, administer faculty orientation and onboarding, plan staff engagement activities, and support the leadership team in other staffing support.
- Sales and Marketing:
- Lead nurturing process and student enrollment: Field calls from prospective families, answer questions about the program and enrollment, schedule tours, and lead new family onboarding process
- Execute marketing plans including national marketing campaigns and local marketing efforts, prepare social media posts, and design digital and printed flyers for school events and parent resources.
- Family and Community Engagement: Build and maintain positive relationships with families, manage family communications and announcements, communicate policies, and follow through with parent requests and questions while delivering excellent customer service.
- Program Development: Ensure compliance with all Goddard health and safety polices, quality assurance standards, and education philosophy and assist leadership team with program needs such as school events and special programming.
Qualifications:
- Bachelor’s degree (preferred) in early childhood education, child development, elementary education, or early childhood special education with a minimum of one year of experience in a licensed childcare center or preschool and minimum of one year management experience (preferred), or
Bachelor’s degree (preferred) in Business Management or a related field and minimum one year management experience in an office setting
- Strong knowledge of child development, early learning best practices, team leadership and classroom management
- Excellent communication and problem-solving skills
- Exceptional organization, attention to detail, and follow-through
- A genuine love for children and commitment to providing high-quality education
- Strong computer/technology skills, including the ability to trouble shoot technical issues for staff and resolve application problems by utilizing the IT helpdesk
- Well-versed in computer applications including Excel, Outlook, and PowerPoint; experience with payroll systems, CRM software, social media, simple graphic design platforms (i.e. Canva), and other online platforms
- Must pass required state background check and physical and meet state minimum education, experience and credential requirements
This Is Your Moment
The joy of childhood comes from those bright sparks of discovery -- moments that delight and surprise us. Your career at The Goddard School can be just as exciting. For more than 35 years, Goddard Schools have put each teacher at the heart of everything we do because teachers put each student at the heart of everything they do. The Goddard School trusts, empowers, and honors its exceptional educators. Develop your teaching skills in a vibrant and nurturing environment and make a difference in children's lives every day.
Each Goddard School location is privately owned and operated by Goddard Franchisor LLC franchisees. The Goddard School franchise owner(s) are the employers at each school, and the franchise owner(s) set their own wage and benefit programs, which vary by location.
